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Product · Notice Automation

Statutory notices at scale. Tracked. Audited. Provable.

Auto-generate every pre-litigation notice, demand letter and statutory communication — 13(2), S.138, S.25, S.8 IBC. Bulk send across post / email / WhatsApp; capture proof of service; trigger the right clocks automatically.

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The problem

Why notice work eats compliance bandwidth.

A statutory notice is a small artefact with enormous consequences. The current process treats it like a Word doc — the regulator treats it like a clock.

  • Templates rot the moment they ship

    A 13(2) template lives in a Word doc on someone's desktop. The next compliance circular updates the language; the template doesn't. A year later, every notice going out is technically defective.

  • Bulk runs are a copy-paste disaster

    Five hundred 13(2) notices for a portfolio recovery cycle. Auto-fill from one spreadsheet, hand-fix forty for missing PINs, hope nobody routed a notice to the wrong borrower.

  • Proof of service goes missing

    The post office tracking number is on a slip in counsel's drawer. The Speed Post receipt is in someone's email. When the SA is filed, you can't prove the notice was served — and the regulatory clock you've been computing falls over.

  • Bounce-backs trigger nothing

    RPAD comes back undelivered. Nobody updates the matter, nobody triggers the next escalation channel, nobody re-issues. The clock you thought was running was never running.

Capabilities

What the notice module gives the legal cell.

Built with the bulk-recovery teams that issue thousands of notices a quarter — and need every one provable, dispatched, and tied to a clock.

  • Statutory template library

    SARFAESI 13(2), S.138 NI Act, S.25 CPC, Insolvency and Bankruptcy demand notice (S.8), demand letters, cease-and-desist. Each template versioned, dated, and tied to the issuing authority.

  • Template versioning with diff

    When a circular updates the language, you push a new template version. Older notices stay tied to the version that was current on their date — no retroactive defect, full audit history.

  • Auto-fill from the case ledger

    Borrower name, PAN, address, loan account number, outstanding, default date — pulled live from the matter record. No spreadsheet, no copy-paste, no wrong-borrower runs.

  • Bulk generation

    Five-thousand-plus notices in a single run for portfolio recovery cycles. Preview, sample, sign-off, dispatch. Per-notice exception flags surface anything the auto-fill couldn't reconcile.

  • Multi-channel dispatch

    Speed Post / Registered AD with tracking number, email with read receipt, WhatsApp Business with delivery and read confirmation, courier with POD ingestion. One matter, one canonical record.

  • Proof of service & response tracking

    POD captured automatically, statutory clock starts on confirmed delivery, bounce-backs trigger the next channel, replies attach to the matter timeline. Audit-grade certificate of service per notice — regulator-friendly.

Voice from the field

Why provable service is the whole product.

“Every 13(2) we send now ships with a certificate of service the moment delivery confirms. When the SA is filed, the bundle assembles itself — the lead time on our DRT files dropped from a week to a day.”
Recovery Operations · Indian private bank
Open the workspace

See the notice automation flow with sample matters.

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